Joan Covino

With unique experience in tongue-twisting medical narration and the regulated corporate world of medical devices, pharma and biotech, I can convey your corporate and educational material with accuracy and irresistible audience-appeal…from eLearning modules to explainer videos, webinars and more.

No matter what the scope of the project is – I give it everything I have. Even for relatively straightforward projects such as Interactive Voice Response (IVR) or Message On Hold (MOH), I know that I’m representing your business. My mission is to capture your callers’ attention, keep them on the line, and help ensure they become or remain happy customers/clients.

As a content creator, storyteller, and communication strategist, I also offer my subject-matter expertise and experience as a business owner/consultant to help write or edit script copy. In fact, I’ve been called on to help make last-minute changes and enhancements – literally at the microphone. It brings me real joy to go the extra mile to help craft my clients’ stories in a way that achieves successful results.

My voice has been described as a mix of: caring, warm, professional, approachable, relatable, authentic, confident, authoritative, knowledgeable, thoughtful, sincere, textured, polished, trustworthy, and soothing. It’s a pretty potent vocal cocktail.

And it’s ready to serve now.